Canon
U.S.A. Congratulates Copyfree Document Imaging & Solutions on 40 Years of
Success in Service and Customer Support


MELVILLE, NY,
December 9, 2019 
 Celebrating
the success of an authorized dealer, Canon U.S.A., a leader in digital imaging
solutions, is proud to congratulate Copyfree Document Imaging & Solutions
for accomplishing 40 years of excellence in service and customer support.
Copyfree has established itself in the Southern California area as an exemplary
Canon authorized dealer as a result of the innovative line of products it
offers and the company’s commitment to its customers.

 

President and founder, Steve Wei, began his
career in the industry as an engineer with Canon Inc. in Japan, which is where
he acquired the service-first philosophies that he took with him when he
founded Copyfree in 1979. Today, Copyfree is a second generation family-owned
business with a retained focus on service excellence. “Canon has proven to be a
technology leader in the industry decade after decade, which is why we made the
choice to be Canon-only for the last 20 years. We believe we’ve done the
thinking on behalf of our customers and have chosen outstanding technology for
them,” said Steve. “Focusing on only this outstanding manufacturer has been a
key ingredient in allowing us to provide the quick response that our customers
have come to expect. With so much competition in Southern California, being a
single-line Canon authorized dealer has been our differentiation in the
market.”


Over its 40 years, Copyfree has undergone
industry and generational changes, including the switch from the analog to the
digital age, a concentration on managed print services, and an introduction of
comprehensive software solutions. Copyfree believes its success during this
transition is due to its rising second generation, which allowed the company to
bridge the technology gap and develop an internal infrastructure to flex with
the current marketplace. With an emphasis on the customer experience and
understanding client service, this generation of Copyfree professionals are
able to recognize where the industry is heading, and plan to continue focusing
on the company’s loyalty to its customers in order to help them smoothly
navigate through the constantly evolving office environment. “Simply put, we
care and it shows, and this is a key reason why we’ve had clients, some of
which have been with us for the last four decades,” said Queena Wei, vice
president of business development.


“We are committed to shaping our business
around the customer experience, aligning with the similar holistic approach
that Canon emphasizes in its corporate messaging and philosophy,” said Roger
Wei, vice president of operations. “Our company’s strong focus on technical
service and personal attention is what stands out to our customers, and we plan
to continue to strategically offer our customers the outstanding solutions to
meet a variety of market and customer needs. We’re a continuously evolving
company that understands how important it is to change at the pace that
technology changes at.”

 

Recognized by Canon as one of its top dealers
in the western region, Copyfree offers its customers a range of products and
services that cover all aspects of the document life cycle, from desktop to
wide format to production solutions. As the company continues to help its
customers transition into the fast-growing environment of digital document
management, Copyfree combines its service excellence with Canon’s outstanding
technology.

 

“In order to thrive in this industry it is
imperative for companies to pay attention to the fine details and always put
the customer first, skills in which Copyfree has mastered over the years,”
Shinichi Yoshida, executive vice president and general manager, Canon U.S.A.,
Inc. “We congratulate Copyfree on its 40 years of success and look forward to
working alongside the company as it continues on its path towards innovation
and growth.”

 

For more information on Copyfree, please
visit https://www.copyfree.com/.

 

About Copyfree Document Imaging &
Solutions
Copyfree Document Imaging & Solutions is a full-line
Canon authorized independent dealer providing office technology solutions to
help businesses improve workflow efficiency and control document costs. By
utilizing advanced printing hardware, integrated software and enterprise cost
control solutions, each managed print strategy is uniquely tailored to meet the
ever-changing needs of any size business. Copyfree’s innovative print
management system includes print assessment services, fleet optimization and
workflow restructuring. Since 1979, Copyfree has established itself as a
single-line Canon authorized dealership in Southern California, and over the
last 40 years, Copyfree has been committed to delivering quality products and
excellent service to create the best-in-class customer experience.

 

About Canon U.S.A., Inc.
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business,
and industrial digital imaging solutions to the United States and to Latin
America and the Caribbean markets. With approximately $36 billion in global
revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S.
patents granted in 2018† and was named one of Fortune Magazine's World's Most
Admired Companies in 2019. Canon U.S.A. is dedicated to its Kyosei philosophy
of social and environmental responsibility. To keep apprised of the latest news
from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and
follow us on Twitter @CanonUSA. 


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† Based on weekly patent counts issued by
United States Patent and Trademark Office.